• Our policy lasts 30 days. If 30 days have gone by since you received your item, unfortunately we can’t offer you a refund or exchange.

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all original contents.
  • To start a return please contact us with your order number, the reason for the return, and pictures if necessary.

  • Returns will be handled on a case by case basis. There are several variables:
    1. Item arrived damaged

    2. You damaged item

    3. Wrong item ordered

  • If the part is installed, returns will usually not be accepted

  • We only accept returns with our provided return labels

  • Carbon Fiber/Grille orders cancelled due to buyer's remorse will be charged a 10% cancellation fee
  • Exhaust orders cancelled more than 24 hours after the original order time will be charged a 20% raw-material allocation fee
  • Any Carbon Fiber/Grille order returned after shipment will be subject to a 15% restocking fee (cost of shipping and labor)
  • Any Exhaust order returned after shipment will be subject to a 30% restocking fee (cost of shipping and labor)
  • Shipping costs on orders are non-refundable
  • If you use a discount code, the restocking fee is based off the retail price, not the discounted price 
  • Always consider reselling the item yourself as well. These items are very popular and you can resell them for around what you paid for them. This is exactly what we do with returns, assuming they are not damaged. 

  • Like all Carbon Fiber and Aftermarket products on the market, these products must be test fitted & prepped before installing it. At times, slight modifications are required such as trimming, sanding, filling, or smoothing the surface in order to achieve the best fitment and appearance. This is not an OEM product, fitment will not always be perfect straight out of the box. We strongly recommend having this product installed by a body shop experienced in working with Aftermarket Body Kit pieces, not a standard collision repair center that works on insurance claims. Images for these items are an accurate representation of this product, properly installed by a professional installer. Due to our parts being handmade, naturally there may be slight variances present. German Car Accessories does not recognize car dealerships, detailing shops, and/or tire shops as appropriately suited professional installers of its products.